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What can I do if the proxies are not working?
What can I do if the proxies are not working?
Updated over 3 weeks ago

If you are having proxy issues, please don't worry. We're here to help. You can troubleshoot most of the problems by following the steps below:

  • Ensure that the Proxy Address you're connecting to is in your proxy list.

  • If you're using IP Authorization as the authentication method, please ensure the IP address is correctly authorized.

  • To fix proxy errors, you can follow the How to Fix? steps on the Errors page.

If you are still having issues, please contact us and provide us with the following information:

  • What is the website you are trying to access?

  • Which proxy address, port, username, and password are you using?

  • Which program are you using to connect to the proxies?

  • What is the error you receive on your end?

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