Account verification is an automated process triggered by specific requests on your account. This may include accessing financial institutions or other behavior that requires additional security checks. Verification ensures your activity aligns with our platform’s Terms and Conditions and helps maintain the integrity of our service.
There are two primary types of account verification:
Proxy Use Case Verification
This verification may be required if your account sends a high volume of requests to platforms that fall into the categories with usage thresholds. Such activity can trigger our automated systems to ensure compliance with our Service Rules (see Section 1.4 of our Terms and Conditions).
📖Learn more: What is Proxy Use Verification?
Payment Verification
Payment verification is initiated when irregularities or inconsistencies are detected in your payment activity. This process helps protect your account by validating your payment details and ensuring secure transactions.
📖Learn more: What is Payment Verification?
How Long Does Account Verification Take?
Account verification is handled by our Compliance Team in the order requests are received, with older submissions given priority. Verifications are completed within two business days.
If your account is currently under verification:
Please provide any requested documentation or information.
Once submitted, allow up to two business days for your verification status to be updated on your dashboard by the Compliance Team.
💡 Note: After successful verification, your subscription will be extended to compensate for any lost time during the process.
Need Assistance?
If you have any questions or need assistance with account verification, our support team is here to help.
📧 Contact us at: [email protected]