Payment verification is a process that may be initiated if irregularities are detected in your payment activity. It ensures the security and integrity of your account by confirming your payment details.
Payment Verification Process
While your account is under review, your proxy functionality and account access may be temporarily restricted. To restore access, you’ll need to have your payment method approved by our Compliance Team.
Once you submit the required information, the Compliance Team will review it and respond within 2 business days. For assistance, you can contact the team at [email protected].
Steps to Verify Your Payment:
Provide Payment Details: Submit a bank or card statement that includes the most recent payment made to Webshare.
Check for Charge Description: Ensure the charge description ends in a 2-symbol alphanumeric combination.
File Format: Submit the file in .jpg, .jpeg, .png, or .pdf format.
Protect Your Information: Blur any sections that show other payments or personal details for privacy.
Need Assistance?
If you have any questions about account verification, our Customer Support team is ready to assist you. Feel free to reach out to us at [email protected]—we’re here to help!