Your plan will automatically renew at the end of your subscription period. If you'd like to turn off automatic renewal, you can do this directly from your account settings:
Go to Account Settings in your dashboard (top-right corner).
Find the Auto-renewal row under the Your Plan section. Then click the Disable Auto-Renewal button.
A confirmation window will appear. Click Confirm to disable auto-renewal.
Once confirmed:
A notification will display the last day your proxies will be available.
Your payment method will be removed from your account.
You can continue using your proxies until the end of your current subscription term.
Can I turn auto-renewal back on?
Yes. It turns back on automatically in either of these cases:
Your plan is still active, but you removed your card: add a payment method again under Subscription > My Plan.
You purchase a plan with a card: auto-renewal is always turned on when you pay by card. That includes buying a new plan on the Plans & Pricing page after your previous one expired.
If your account is on the Free Plan, adding a payment method on the Subscription > My Plan page only saves it under your account. It doesn't start a plan or any charges.
Need Help?
If you have any questions or need help with canceling the renewal of your subscription or to unsubscribe, our Customer Support team is ready to assist you. Feel free to reach out to us at [email protected]. We’re here to help.