Skip to main content

How can I get a refund?

Updated this week

At Webshare, we do everything we can to ensure you’re satisfied with our service so that a refund isn’t necessary. However, we understand that sometimes things don’t work out; that’s why we offer refunds if you're unsatisfied, as long as the following conditions are met:

  • Your active subscription bandwidth usage must be below 1 GB.

  • The number of proxies used in the subscription must be below 1,000.

  • You request a refund not later than 48 hours after the purchase.

You can find our complete refund policy on our Terms and Conditions page.

Keep in mind that if you decide to proceed with the refund, your subscription will be converted to a free subscription, and you will lose all of your Account Credits.


To request a refund, feel free to reach out to our support team at [email protected].

Did this answer your question?