We provide multiple options to replace or refresh your proxies. Each option offers its own benefits, and depending on your use case, you can choose from the following:
Using Individual Replacements
Enabling the Auto-Replace feature
Using On-Demand Refresh
Adding the Auto-Refresh option to your plan
Changing your plan in the Browse Plans section
Individual Replacements
Individual Replacements allow you to remove and replace specific proxies in your list without affecting the rest. They are especially useful for users who need to make precise adjustments without affecting the whole set.
We recommend using individual replacements when a proxy becomes blocked by your target website, you wish to receive proxies from a different IP range or ASN, or you want to change the country of your proxies.
Proxy Replacement Options
When replacing proxies, you can target specific IPs by entering the exact addresses you want to remove. Alternatively, you can make replacements using broader criteria such as ASN, IP range, or country. For the new proxies, you can also choose to receive them from a specific ASN, IP range, or country, or simply opt for randomly assigned IPs.
Availability and Use
Each paid plan includes 10 complimentary individual replacements per month. If you need more, additional replacements can be purchased directly from the Browse Plans section of your account.
Check out 'Replacing Individual Proxies' to learn more about how Individual Replacements work.
Auto-Replace Settings
Auto-Replace is a free, built-in feature available to all users on paid plans. When enabled, it automatically replaces proxies that are not working, are experiencing a slowdown, or return incorrect geolocation data.
Auto-Replace Options
When enabling the Auto-Replace feature for your proxy list, you’ll have several options to choose from:
'Proxy is not available for more than 15 minutes' - enabling this option replaces any proxies that have the 'Not Working' status for more than 15 minutes.
'Proxy has Low Country Confidence' - replaces any proxies on your list that may be appearing as a different country on external websites.
'Proxy may be experiencing a temporary slowdown' - replaces proxies that may have decreased speed due to overloaded servers.
Availability and Use
The Auto-Replace feature is completely free, meaning it does not use your Individual Replacement balance.
If you want to have static proxies, you can enable Auto-Replace temporarily, wait for the proxies to be replaced, and then disable it once you're set.
For further information regarding the Auto-Replace feature, feel free to read this article: 'Understanding the Auto-Replace Feature'.
On-Demand Refresh
The On-Demand Refresh feature allows you to replace your entire proxy list with fresh proxies instantly, at any time. It's ideal for when the majority of your proxies have been blocked, when you want to receive an completely fresh set of IPs, or when you're managing a large proxy list and replacing proxies individually is too time-consuming.
Availability and Use
On-Demand Refresh is an optional add-on that can be added to your plan for an additional fee.
Rather than manually replacing proxies, this feature lets you refresh your entire list in one click (however, this means you do not get to choose which proxies to keep).
If you need help refreshing your proxy list, you can check out 'Refreshing Your Proxy List'.
Auto-Refresh
The Auto-Refresh feature—sometimes referred to as a rotating proxy plan—is an optional add-on that automatically refreshes your proxy list at a set frequency.
By constantly rotating your proxy list and providing you with fresh IPs, the feature helps maintain anonymity, prevent disruptions caused by blocked addresses and, therefore, ensure consistent proxy performance.
Availability and Use
When you repeatedly send requests to the same website using the same IPs, especially with a small proxy pool, websites can quickly flag and block those IPs. With Auto-Refresh enabled, your proxy list is refreshed at your chosen frequency, replacing IPs before they have a chance to be blocked.
With this feature, you can set up your plan so that your proxies are refreshed at a set interval, ranging from every 5 minutes to once per month, depending on your preferences.
To learn more about how to set up the Auto-Refresh feature, refer to this article: 'Setting Up Rotating Proxies with Auto-Refresh'.
Editing the Subscription
If you're looking to switch your proxy type—say from Shared to Private or from Datacenter to Static Residential—the only way to do this is by editing your subscription.
Editing your subscription is also a convenient option for adjusting your proxy allocation. For example, if you want to switch the country for all of your proxies and don’t have enough individual replacements available, editing the subscription allows you to do it in one go.
Availability and Use
You can edit your plan at any point during your subscription term. Keep in mind that when you change your plan, you're essentially canceling the existing one and purchasing a new plan.
If you make changes in the middle of your subscription term, don’t worry—any unused time or bandwidth from your current plan will be credited. These credits will then be automatically applied to help cover the cost of your new plan.
If you want to learn more about changing your plan, see 'Changing or Upgrading Your Plan'.
Need Help?
For questions or additional assistance, feel free to reach out to our support team at [email protected]. We're here to help.