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How can I change the card on the account?

Updated over 2 weeks ago

If you need to change your payment method on Webshare, here are the steps you need to do:

  • Click the "Edit" on the Actively Payment Method area

  • Fill in the required information for the new card and confirm


Resetting Payment Method Attempts

There's a limit on how many times you can update your payment method. If you receive the error saying "You have exceeded the allowed tries to update the payment method", please reach out to support at [email protected] to reset the limit.


Have other questions?

In case you want to disable your subscription's renewal and remove your active payment method, view our article How Can I Turn Off Auto Renewal.
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For questions or additional assistance, feel free to reach out to our support team at [email protected]. We're here to help.

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