# Webshare Help Center

> Webshare Help Center

## English

### Getting Started

- [Do you offer proxies for free?](http://help.webshare.io/en/articles/8375287-do-you-offer-proxies-for-free.md)
- [Datacenter vs Residential Proxies - Which Should You Choose?](http://help.webshare.io/en/articles/8370542-datacenter-vs-residential-proxies-which-should-you-choose.md)
- [What are the Rotating Residential Proxies?](http://help.webshare.io/en/articles/15517620-what-are-the-rotating-residential-proxies.md): A simple overview of Rotating Residential Proxies: what they are, their features, best use cases, and available locations.
- [What is a Static Residential Proxy \(ISP proxy\)?](http://help.webshare.io/en/articles/15518733-what-is-a-static-residential-proxy-isp-proxy.md): What Static Residential \(ISP\) proxies are, plus answers to the most common customer concerns: datacenter labelling, location mismatches, and fraud/IP reputation scores.
- [Should I choose Shared, Private or Dedicated Proxies?](http://help.webshare.io/en/articles/8375285-should-i-choose-shared-private-or-dedicated-proxies.md)
- [What are the Proxy Servers?](http://help.webshare.io/en/articles/8627490-what-are-the-proxy-servers.md)
- [What types of Static Residential Proxies do you have?](http://help.webshare.io/en/articles/8625115-what-types-of-static-residential-proxies-do-you-have.md)
- [How can I use the Rotating Residential Proxies?](http://help.webshare.io/en/articles/8375649-how-can-i-use-the-rotating-residential-proxies.md)

### Products & Features

- [Youtube Proxies](http://help.webshare.io/en/articles/11432234-youtube-proxies.md): Optimized proxies for YouTube via yt\_dlp integration
- [Endpoint Generator: Rotating Residential](http://help.webshare.io/en/articles/16310718-endpoint-generator-rotating-residential.md): The Endpoint Generator for Rotating Residential plans, with country, state, city, ZIP code and ASN targeting.
- [Understanding High IP Reputation Score](http://help.webshare.io/en/articles/16957893-understanding-high-ip-reputation-score.md): Documents how the feature behaves when added to an existing plan, when proxy count changes, and why scores drift over time.
- [How does the bandwidth limit work?](http://help.webshare.io/en/articles/8370524-how-does-the-bandwidth-limit-work.md)
- [Fair Usage Policy](http://help.webshare.io/en/articles/10599445-fair-usage-policy.md)
- [IP Authorization](http://help.webshare.io/en/articles/8375312-ip-authorization.md)
- [How can I change proxy credentials?](http://help.webshare.io/en/articles/8375637-how-can-i-change-proxy-credentials.md)
- [Backbone Connection: Gateway IP Address](http://help.webshare.io/en/articles/9701870-backbone-connection-gateway-ip-address.md)
- [What is Concurrency?](http://help.webshare.io/en/articles/8375281-what-is-concurrency.md)
- [What are the Proxy Session and Proxy Idle Timeout Limits?](http://help.webshare.io/en/articles/8375624-what-are-the-proxy-session-and-proxy-idle-timeout-limits.md)
- [High-Priority Network](http://help.webshare.io/en/articles/8375284-high-priority-network.md)
- [What does ASN mean?](http://help.webshare.io/en/articles/8375289-what-does-asn-mean.md)
- [Understanding Proxy Connection Types: Direct, Rotating, and Backbone](http://help.webshare.io/en/articles/8375305-understanding-proxy-connection-types-direct-rotating-and-backbone.md)
- [How to Connect Through a Rotating Proxy Endpoint?](http://help.webshare.io/en/articles/8375645-how-to-connect-through-a-rotating-proxy-endpoint.md)
- [How to Connect Through a Backbone Connection?](http://help.webshare.io/en/articles/9658025-how-to-connect-through-a-backbone-connection.md)
- [How to Connect Through a Direct Connection?](http://help.webshare.io/en/articles/9658114-how-to-connect-through-a-direct-connection.md)
- [Changing Your Proxies](http://help.webshare.io/en/articles/8370523-changing-your-proxies.md)
- [Manual Proxy Replacement](http://help.webshare.io/en/articles/8375639-manual-proxy-replacement.md)
- [On-Demand Refresh \(Legacy\)](http://help.webshare.io/en/articles/8375627-on-demand-refresh-legacy.md)
- [How can I use the proxies from a specific country?](http://help.webshare.io/en/articles/8375651-how-can-i-use-the-proxies-from-a-specific-country.md)
- [How can I change the country of the proxies?](http://help.webshare.io/en/articles/8375643-how-can-i-change-the-country-of-the-proxies.md)
- [Setting Up Rotating Proxies with Recurring Replacements](http://help.webshare.io/en/articles/9707667-setting-up-rotating-proxies-with-recurring-replacements.md)
- [How can my proxies change without direct edits to my proxy list?](http://help.webshare.io/en/articles/10057031-how-can-my-proxies-change-without-direct-edits-to-my-proxy-list.md)
- [Unallocated Proxies](http://help.webshare.io/en/articles/12029390-unallocated-proxies.md)
- [Understanding the Auto-Replace Feature](http://help.webshare.io/en/articles/9196557-understanding-the-auto-replace-feature.md)
- [How can I download my proxy list?](http://help.webshare.io/en/articles/8596696-how-can-i-download-my-proxy-list.md)
- [Filtering and Sorting Proxy Data](http://help.webshare.io/en/articles/8985218-filtering-and-sorting-proxy-data.md)
- [Filtering Proxies by Country](http://help.webshare.io/en/articles/8596715-filtering-proxies-by-country.md)
- [How to create a sub-user?](http://help.webshare.io/en/articles/8448255-how-to-create-a-sub-user.md)
- [How can I view the sub-user proxy list?](http://help.webshare.io/en/articles/8448273-how-can-i-view-the-sub-user-proxy-list.md)
- [How can I change a sub-user's proxy settings?](http://help.webshare.io/en/articles/8448572-how-can-i-change-a-sub-user-s-proxy-settings.md)
- [How can I customize a proxy list for a sub-user?](http://help.webshare.io/en/articles/9713162-how-can-i-customize-a-proxy-list-for-a-sub-user.md)
- [Are the Residential Proxies ethically sourced?](http://help.webshare.io/en/articles/8950315-are-the-residential-proxies-ethically-sourced.md)
- [Are your proxies IPv6 or IPv4?](http://help.webshare.io/en/articles/8370541-are-your-proxies-ipv6-or-ipv4.md)
- [Do you support UDP proxy connections?](http://help.webshare.io/en/articles/8375290-do-you-support-udp-proxy-connections.md)
- [How can I use the Webshare Chrome extension?](http://help.webshare.io/en/articles/9447985-how-can-i-use-the-webshare-chrome-extension.md)
- [Are there any blocked websites from your end?](http://help.webshare.io/en/articles/8375298-are-there-any-blocked-websites-from-your-end.md)
- [Are there any blocked ports?](http://help.webshare.io/en/articles/8370538-are-there-any-blocked-ports.md)
- [How can I switch dark / light mode?](http://help.webshare.io/en/articles/8927320-how-can-i-switch-dark-light-mode.md)

### Subscription & Account Settings

- [How do Multiple Plans Work?](http://help.webshare.io/en/articles/10696040-how-do-multiple-plans-work.md)
- [How can I change my proxy plan?](http://help.webshare.io/en/articles/16919504-how-can-i-change-my-proxy-plan.md): When to edit your plan, when to cancel instead, and what happens to your proxies, bandwidth and credits.
- [How can I change my email address?](http://help.webshare.io/en/articles/8410306-how-can-i-change-my-email-address.md)
- [How can I verify my email address?](http://help.webshare.io/en/articles/8570212-how-can-i-verify-my-email-address.md)
- [How to Renew Your Subscription?](http://help.webshare.io/en/articles/8370526-how-to-renew-your-subscription.md)
- [How can I turn the auto-renewal off?](http://help.webshare.io/en/articles/8451030-how-can-i-turn-the-auto-renewal-off.md)
- [How to Cancel Your Subscription Plan](http://help.webshare.io/en/articles/8370534-how-to-cancel-your-subscription-plan.md)
- [How can I delete my Webshare account?](http://help.webshare.io/en/articles/8370537-how-can-i-delete-my-webshare-account.md)
- [How to reset my password?](http://help.webshare.io/en/articles/9662896-how-to-reset-my-password.md)
- [Subscription Periods: Monthly vs Yearly](http://help.webshare.io/en/articles/8564825-subscription-periods-monthly-vs-yearly.md)
- [Editing Your Plan](http://help.webshare.io/en/articles/8375303-editing-your-plan.md)
- [Account Credits](http://help.webshare.io/en/articles/8370536-account-credits.md)

### Payment & Billings 

- [Which payment methods can I use?](http://help.webshare.io/en/articles/8370525-which-payment-methods-can-i-use.md)
- [Troubleshooting Payment Issues](http://help.webshare.io/en/articles/8370528-troubleshooting-payment-issues.md)
- [How can I change the card on the account?](http://help.webshare.io/en/articles/8370533-how-can-i-change-the-card-on-the-account.md)
- [How to Add a Payment Method?](http://help.webshare.io/en/articles/10600327-how-to-add-a-payment-method.md)
- [How can I add the billing information on the invoices?](http://help.webshare.io/en/articles/8370532-how-can-i-add-the-billing-information-on-the-invoices.md)
- [How can I download my invoices?](http://help.webshare.io/en/articles/9783071-how-can-i-download-my-invoices.md)
- [Requesting a Refund](http://help.webshare.io/en/articles/8370527-requesting-a-refund.md)

### Integrations

- [TubeAssistPro Proxy Integration](http://help.webshare.io/en/articles/10110174-tubeassistpro-proxy-integration.md)
- [BitBrowser Proxy Integration](http://help.webshare.io/en/articles/10110332-bitbrowser-proxy-integration.md)
- [FoxyProxy Proxy Integration](http://help.webshare.io/en/articles/10110219-foxyproxy-proxy-integration.md)
- [Proxifier Proxy Integration](http://help.webshare.io/en/articles/10110555-proxifier-proxy-integration.md)
- [Shadowsocks Proxy Integration \(Windows & Android\)](http://help.webshare.io/en/articles/10110577-shadowsocks-proxy-integration-windows-android.md)
- [GoLogin Proxy Integration](http://help.webshare.io/en/articles/10110590-gologin-proxy-integration.md)
- [SwitchyOmega Proxy Integration](http://help.webshare.io/en/articles/10110613-switchyomega-proxy-integration.md)
- [Shadowrocket Proxy Integration](http://help.webshare.io/en/articles/10110620-shadowrocket-proxy-integration.md)

### Affiliate & Referral Program

- [Refer a Friend Program](http://help.webshare.io/en/articles/8448606-refer-a-friend-program.md)
- [Affiliate Program](http://help.webshare.io/en/articles/8451043-affiliate-program.md)
- [Can I switch between the referral programs?](http://help.webshare.io/en/articles/8451067-can-i-switch-between-the-referral-programs.md)
- [How can I become a reseller?](http://help.webshare.io/en/articles/8375299-how-can-i-become-a-reseller.md)

### Security

- [Why am I asked to verify my account?](http://help.webshare.io/en/articles/8375269-why-am-i-asked-to-verify-my-account.md)
- [What can I do if I don't recognise some of the logs on my account?](http://help.webshare.io/en/articles/8375273-what-can-i-do-if-i-don-t-recognise-some-of-the-logs-on-my-account.md)
- [Restricted Activities with Webshare Proxies](http://help.webshare.io/en/articles/9987853-restricted-activities-with-webshare-proxies.md)
- [Restricted Websites on Our Rotating Residential Proxy Network](http://help.webshare.io/en/articles/10068143-restricted-websites-on-our-rotating-residential-proxy-network.md)
- [What is ID verification?](http://help.webshare.io/en/articles/10165357-what-is-id-verification.md)
- [What is Proxy Use Verification?](http://help.webshare.io/en/articles/10166042-what-is-proxy-use-verification.md)
- [What is an Abuse Report?](http://help.webshare.io/en/articles/10174181-what-is-an-abuse-report.md)
- [What is Payment Verification?](http://help.webshare.io/en/articles/10173651-what-is-payment-verification.md)

### Troubleshooting

- [Proxies Are Not Working: Troubleshooting Common Issues](http://help.webshare.io/en/articles/8370531-proxies-are-not-working-troubleshooting-common-issues.md)
- [What can I do if the proxy status is 'not working'?](http://help.webshare.io/en/articles/8374686-what-can-i-do-if-the-proxy-status-is-not-working.md)
- [Bypassing Connection Restrictions \(Connecting from China\)](http://help.webshare.io/en/articles/14667636-bypassing-connection-restrictions-connecting-from-china.md): Helping bypass various network restrictions with an alternative to our "p.webshare.io" hostname.
- [What can I do if the proxies are blocked?](http://help.webshare.io/en/articles/8370530-what-can-i-do-if-the-proxies-are-blocked.md)
- [Troubleshooting Slow Proxy Speed](http://help.webshare.io/en/articles/8564894-troubleshooting-slow-proxy-speed.md)
- [What are the configuration errors?](http://help.webshare.io/en/articles/8570214-what-are-the-configuration-errors.md)
- [What can I do if the proxy country doesn't match the one on Webshare?](http://help.webshare.io/en/articles/8370539-what-can-i-do-if-the-proxy-country-doesn-t-match-the-one-on-webshare.md)
- [What does Country Confidence mean?](http://help.webshare.io/en/articles/9726395-what-does-country-confidence-mean.md)
- [Outages and Webshare System Status](http://help.webshare.io/en/articles/8370529-outages-and-webshare-system-status.md)

## 简体中文

### Getting Started

- [什么是静态住宅代理（Static Residential / ISP 代理）？](http://help.webshare.io/zh-CN/articles/15518733-什么是静态住宅代理-static-residential-isp-代理.md): 什么是静态住宅代理（ISP 代理），以及针对客户最常见关切问题的解答：数据中心标签、位置不匹配，以及欺诈/IP信誉评分。

### Troubleshooting

- [绕过连接限制（从中国连接）](http://help.webshare.io/zh-CN/articles/14667636-绕过连接限制-从中国连接.md): 通过使用我们“p.webshare.io”主机名的替代方案，帮助您绕过各种网络限制。