Unallocated proxies are proxies that have been removed from your Proxy List because they are no longer available, and no new proxies have been added in their place, as no replacements are currently available.
Once proxies become unallocated, they are no longer active, and you will not be able to connect to them or see them in your Proxy List. However, you can still allocate new proxies free of charge from the available inventory.
Why Proxies Become Unallocated
This situation typically occurs when proxies which are assigned to a specific country on your account are automatically replaced, but the system cannot allocate new proxies from that country.
In this case, if you have any auto-replace settings enabled on your account, the system tries to swap out proxies that have a "not working" status, are experiencing a slowdown, or have low country confidence. However, if a replacement in the same location cannot be found, these proxies are removed from your list, and new ones are not assigned.
In most cases, this happens because of temporary proxy shortages in certain locations due to technical issues, maintenance, or high demand.
How to Allocate New Proxies
If your proxies become unallocated, you can assign them to a different country free of charge by following the steps below.
Go to the Proxy List page in your Webshare account, and you'll see a yellow banner informing you that your proxies have been unallocated.
Click the Allocate button.
Choose the countries where you want to assign your new proxies and specify the amount you wish to receive from each location.
Confirm your selection; the new proxies will appear instantly in your Proxy List.
If you don't want to allocate your proxies to a different country, you can also choose to wait for new proxies from your selected location to become available. As soon as we have new proxies from your allocated country, these IPs will automatically be assigned to your list.
Need Help?
For further assistance, reach out to your bank or Webshare’s support team at [email protected].